Test your log in on a different network (such as, another Wi-Fi network or via mobile data). Install the latest version of the Ubisoft Connect Desktop App. Start the Desktop App with admin rights. Make sure that the Ubisoft Connect is not set to offline mode.
How do I recover my Ubisoft account?
Can I Recover a Deleted Online Profile? start by logging out (from the player profile screen) and create a temporary account. Once this has been completed choose multiplayer and then Internet. From the next screen choose upgrade to online account. From the upgrade screen choose change player profile (bottom/left).
What to do if Ubisoft Connect is not working?
– Select Settings. – Click on the Network Tab. – Make sure Always Start Ubisoft Connect in Offline Mode is unchecked- Select the Change Proxy Settings option. This will bring up your Windows Internet Options window where you can manage your OS Internet options.
How do I access my Ubisoft account?
Scroll down to the Linked accounts section. Select Link under the logo of the platform you want to connect, and follow the on-screen instructions. You can also link your platform’s account to your Ubisoft account by entering your details into Ubisoft Connect the first time you launch a game on that platform.
How long am I locked out of my Ubisoft account?
In certain occasions, not only for cheating, you may receive a temporary ban preventing you to access online features of the game for a period up to 15 days. If another offense is identified, the ban may become permanent.
Do Ubisoft accounts expire?
Has Ubisoft been hacked?
French video game company Ubisoft on Friday confirmed it was a victim of a “cyber security incident,” causing temporary disruptions to its games, systems, and services.
What is wrong with Ubisoft?
Ubisoft is again under fire for allegations of sexual harassment, misconduct, and endemic problems of sexism and racism across the company. In a report published today, Bloomberg extensively details inappropriate behavior by top executives and managers, particularly around chief creative officer Serge Hascoët.
What happened to Ubisoft Connect?
We wanted to unify the experience of all our players and across all common gaming platforms. Therefore, Uplay is now Ubisoft Connect PC and part of the cross-platform Ubisoft Connect. All accustomed features and more can be accessed through it, including a brand new in-game overlay for selected games.
Is Ubisoft Connect offline?
Ubisoft Connect Client will launch in offline mode automatically if you have no internet connection. This will only happen if you logged into the app before. Please note that when you run Ubisoft Connect Client in offline mode, some games and services will not be available.
How do I Unsuspend my Ubisoft account?
This notification means that your account is due to be closed. When you request account closure, we will send an email containing a Cancel Account Closure link to the address associated with your account, in case you change your mind. Clicking the link will restore your account and allow you to log back in!.
Why are Ubisoft services unavailable?
This message means that Ubisoft Connect PC is unable to connect to the service. Please check our social media channels (Facebook and Twitter) or news banners before beginning any troubleshooting steps. There may be an ongoing degradation of online services that is causing this issue.
How do I contact Ubisoft?
Ubisoft support contact number You can contact Ubisoft via their toll-free customer phone number at 919-460-9778. Through this line, you can address issues like missing items, account recovery, charge disputes, game and server problems, appealing a ban, giving feedback, and more.
Why is my Ubisoft account locked?
As part of our ongoing efforts to improve and maintain the security of player accounts, we temporarily lock accounts as soon as fraudulent activity surrounding transactions is detected. This preserves the integrity of previously compromised accounts and allows us to help you increase their security going forward.
Where do I find my Ubisoft recovery code?
Recovery codes are unique, single-use codes you receive when you set up 2-Step verification on your account. You will receive these recovery codes in an email from AccountSupport@ubi.com with the subject line 2-Step Verification Recovery Codes. If you cannot find this email, we recommend checking your SPAM/Junk folder.
How do I turn off 2-step verification Ubisoft?
If you can access the Google Authenticator or your recovery codes, you can deactivate 2-step verification by following the steps below. Navigate to the Account Management website and log in to your Ubisoft account. Click on the Security tile. Navigate to the 2-Step verification section. Click on the Deactivate button.
How do I get an activation code for Ubisoft?
Choose the Games tab. Select the game tile. On the left hand side under Play or Download, choose Show key. You will now be shown the key to activate the main game.
How can I earn UBI coins?
You can earn Units each time you level up in Ubisoft Connect, and they can be exchanged for in-game Rewards or discounts in the Ubisoft Store. You can check the balance of your account at any time on the Ubisoft Connect website.
Can I deactivate my Uplay account?
If you would like to permanently close your Ubisoft account: Head to the Account Information page. Scroll down to the Close your Ubisoft account section. Choose Close.
Is Ubisoft owned by EA?
After acquiring a 19.9% stake in France-based Ubisoft in 2004, EA sold a remaining 14.8% stake in it in 2010. Each acquisition listed is for the entire company, unless otherwise noted.